Polymer Clay Earrings
Nickle Free, Gold Plated Brass
***The earrings are handmade, and therefore may have slight design marks and differences from piece to piece. While earring pairs will be the same color, different sets will vary, as the colors are hand mixed. Each earring has a unique floral design, so no two will be exactly alike.
All items are handmade, so small variances and imperfections are to be expected. Colors are hand mixed and may vary slightly from what is seen on the website. Returns for damaged and unsatisfactory items will be accepted within 30 days of shipping date and given a full refund for the original purchase price. If an item is returned for cosmetic imperfections that are unsatisfactory to the customer, the customer is responsible for shipping costs. Refunds will be processed once the item has been shipped back and received. If the return arrives damaged due to improper packaging, no refund will be issued.
Damaged earring returns after the 30-day window will be handled on a case by case basis. Customers will have the option to place an order for individual replacement earrings and will be responsible for shipping costs. Note that a new earring may not be an exact match for the original, as the colors are hand mixed and the pieces are handmade. Hello Lavender is not responsible for lost or stolen earrings. In this case, please reach out for individual / pair replacements.
While polymer clay is durable, the earrings and their findings are meant to be handled with care. If the earrings are properly cared for, they will last for years.
All communication regarding returns MUST be handled via email to email@example.com. Return requests or messages sent via any social media platform will not be accepted.